Cutting-edge technology enhanced with Artificial Intelligence is designed to optimize contact center productivity. inConcert offers a complete omnichannel suite with Artificial Intelligence that integrates (Voice, Chat, Email, Social Media, Webforms, Video Calls, WhatsApp), Conversational Bots, Speech Analytics, Workforce Engagement solutions, and Marketing Automation & CRM.

Interactive Power has become a leader in the video and voice communications industry and continues to drive innovation every day. Interactive Power innovates, builds, and deploys software-based real-time communications platforms—IVR, ACD, PSTN, REC—that improve the operations of businesses of all sizes worldwide.

Enghouse Interactive is a leading global provider of contact center software and services, offering optimized customer service and transforming the contact center from a cost center into a powerful growth engine. Enghouse Interactive is a leading global provider of contact center software and services, offering optimized customer service and transforming the contact center from a cost center into a powerful growth engine.