Video calls

A focus on mobile and interactive

meetings

Easy and intuitive, our software has a user-friendly interface.

Stay connected from anywhere and on any device.

Ready for all needs, our software enables internal and external communications.

The team is always focused, recording video calls to ensure they are always prepared for unforeseen events.

Through a process called cobrowsing, we can manipulate the client's screen by means of their authorization.

Click 2 Call

Give your customer the power

to contact you immediately

Immediate attention, generating fast and direct communication in real time.

Improve the user experience, boost brand loyalty by promptly addressing their questions and requests.

Optimize processes; our software allows you to route calls to the right department, so your customers avoid going through complex IVR options and long call queues.

Social networks

The true all-in-one

platform

Omnichannel distribution improves your operational results by intelligently distributing each interaction to achieve successful management.

Unified interaction tray: Our software provides agents with an omnichannel, collaborative inbox for customer service.

Multimodal Dialing: Access advanced features that help your operators spend more time talking and less time trying to contact customers.

Integration, we offer the most comprehensive integration capabilities in the industry.

Smart Self-Service: Empower your customers by providing personalized and timely service with smart and efficient 24/7 self-service strategies.

Supervision and collaboration across all channels ensures compliance with service objectives through all communication channels.

Reports and analysis: Get business data with a reporting tool that gives you in-depth insight into each channel.

Omnichannel Recording: We provide you with a powerful system for recording voice and screens, as well as interactions through digital channels.

Unified configuration simplifies the management of your contact center and configures the behavior of your omnichannel platform in a simple and efficient way.

Greater closeness with video calls and video chats, give your agents more problem-solving possibilities in a huge variety of scenarios.

Phone

calls

Inbound and Outbound Service

Modernize and use

Online phone lines

An agent who communicates with people to perform a contracted service or offer a promotion or upgrade.

Campaigns carried out by booking agents directly to the end customer, or potential customer, with different objectives: Sales support or campaigns focused on closing pending sales.

Agent or representative who makes contact with potential consumers by telephone with the focus of selling your products or services.

It carries out collections through a pre-recorded voice or through an IVR; there are simple and compound collection campaigns.

Collection campaigns for call centers, scheduling calls or sending debt reminder messages.